Business Name: Natural Fresh Impex
Address: Wadala Rd, near Sahyadri Hospital, Nashik, Maharashtra 422003
Mobile No: +91 885 504 1292
Email: info@naturalfreshimpex.com
1. Shipping Policy
- Service Areas: We currently deliver to various locations across India. If you are unsure whether we deliver to your area, please contact us before placing your order.
- Shipping Charges: Shipping charges may apply based on your location and the total weight of your order. The applicable charges will be displayed at the time of checkout.
2. Delivery Time
- Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been processed and is ready for shipping.
- Estimated Delivery Time:
- Standard Delivery: 3-7 business days, depending on your location.
- Please note that unforeseen circumstances, such as weather conditions or logistical delays, may affect delivery times.
3. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the status of your delivery.
4. Delivery Issues
- Missing or Delayed Orders: If your order is missing or delayed, please contact us immediately at +91 885 504 1292 or info@naturalfreshimpex.com. We will investigate the issue and keep you updated.
- Incorrect Address: Please ensure that you provide accurate shipping information at the time of order placement. Natural Fresh Impex will not be responsible for delays or non-delivery due to incorrect address details provided by the customer.
5. Delivery Acceptance
- Signature Requirement: Some deliveries may require a signature upon receipt. If you are unavailable at the time of delivery, the courier service may leave a notice or attempt redelivery.
- Condition of Goods: Upon receiving your order, please inspect the package for any damage or discrepancies. If you notice any issues, please contact us within 24 hours to report the problem.
6. Contact Us
For any questions or concerns regarding our Shipping and Delivery Policy, please reach out to us:
- Email: info@naturalfreshimpex.com
- Phone: +91 885 504 1292
Thank you for choosing Natural Fresh Impex. We appreciate your business and look forward to serving you!