Privacy Policy

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Business Name: Natural Fresh Impex
Address: Wadala Rd, near Sahyadri Hospital, Nashik, Maharashtra 422003
Mobile No: +91 885 504 1292
Email: info@naturalfreshimpex.com

1. Introduction

At Natural Fresh Impex, we are committed to providing you with a seamless shopping experience. This Payment Policy outlines our payment processes, methods accepted, and important information regarding your transactions.

2. Payment Methods

We accept the following payment methods for your convenience:

  • Credit/Debit Cards: All major credit and debit cards are accepted.
  • Net Banking: You can make payments through various banks via net banking.
  • UPI Payments: Unified Payments Interface (UPI) payments are also supported.
  • Razorpay Payment Gateway: We use Razorpay as our trusted payment gateway to ensure secure and efficient transactions.

3. Transaction Security

Your payment information is secure with us. We use industry-standard encryption and comply with PCI-DSS regulations to protect your sensitive data during transactions. Razorpay provides an additional layer of security to ensure that your payment details are kept confidential.

4. Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email from us. This email will contain the details of your order and payment. If you do not receive this confirmation within a reasonable time, please contact us at info@naturalfreshimpex.com.

5. Refund and Cancellation Policy

  • Refunds: If you are not satisfied with your purchase, please contact us within 7 days of delivery. Refunds will be processed based on our refund policy, which may vary based on the nature of the product.
  • Cancellations: Orders can be cancelled within 24 hours of placing the order. Please contact our customer service at +91 885 504 1292 to initiate a cancellation.

6. Contact Us

If you have any questions or concerns regarding our payment policy, feel free to reach out to us via:

Thank you for choosing Natural Fresh Impex for your fresh produce needs. We appreciate your business and look forward to serving you!